Contact Us

If you have any questions regarding your order, please consult our customer care center. If you still need help after consulting our help center, you can contact our customer care team by submitting a request ticket here.

When sending us a support request, please include your full name, order number, and any other relevant information to your question. This helps our customer care team answer your request as quickly as possible. 

For all orders placed prior to February 6th relating to returns, exchanges, or reshipments, please reach out to customerservice@mainfactor.com with your order number. For all other orders placed prior to February 6th, please reach out to iceninekills@absolutemerch.com with your order number.

615 Chestnut St

#39801

Philadelphia PA, 19106

customerservice@mainfactor.com

(415)-322-0697

Customer Care Hours: Mon - Fri 9:00 am - 6:00 pm EST

Response times are 1-2 business days.